Refund & Cancellation
It appears that Brand Builder Media (the company behind brandingbuildermedia.com) does not publicly provide a detailed refund or cancellation policy on their official website (brandbuildermedia.com). Here’s what I found and what you can do:
🔍 What I Found
Their website includes a Contact Us page listing their address (Mukilteo, WA), email (info@brandbuildermedia.com), and phone number (425‑789‑1024) for assistance (brandbuildermedia.com).
There is no visible refund or cancellation policy accessible through their public site or terms of service.
âś… What You Can Do Next
1. Contact Them Directly
Reach out via the email or phone listed:
Email: info@brandbuildermedia.com
Phone: +1 425‑789‑1024
Explain your request clearly—whether you’re seeking a refund, cancellation, or want to review any applicable policy. Request written confirmation.
2. Check Documentation or Orders
If you engaged with them via a contract, purchase confirmation, invoice, or membership agreement, review that documentation. Refund/cancellation terms may be outlined there.
3. Request Policy Details
Politely ask for:
The refund eligibility timeline (e.g. within X days).
Any fees or partial refund conditions.
Instructions for cancellation and any required steps or forms.
đź“ť Sample Message You Could Send
Dear Brand Builder Media team,
I’m requesting details regarding your refund and cancellation policy for [your engagement or service]. Could you please clarify:
• Is cancellation possible, and within what timeframe?
• What refunds (if any) are offered?
• What steps or documentation are required to request cancellation or refund?
Thank you for your assistance.
🛡️ If They Don’t Respond
If you don’t receive a timely reply:
Check your payment method provider—some credit cards or banks offer dispute or chargeback options.
Look for any legal consumer protection rights in your area, especially if based in the U.S. or WA State.
Summary
Since no public refund/cancellation policy exists on their site, your best route is to contact Brand Builder Media directly using the provided email or phone and request the information in writing. If needed, escalate via your payment provider or legal consumer processes.
Need help drafting a message or tracking your timeline? Happy to assist!